DELL 1Y Basic Onsite to 5Y ProSpt

DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport. Number of years: 5 year(s), Service time (hours x days): 24x7x365

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Features

Service type: ProSupport
Service included: Parts and Labour
Service time (hours x days): 24x7x365
Number of years: 5 year(s)
Feature: Phone support
Feature: Web support
Feature: Troubleshooting
Feature: Parts replacement
Compatibility: DELL PRO 14 PC14250DELL PRO 16 PC16250DELL PRO 14 PC14255DELL PRO 16 PC16255